Kelley Blue Book® Instant Cash Offer Optimization Webinars

Ten Best-In-Class Training Series Modules and Content

Lead and Objection Handling

Proper lead handling is essential to success with Instant Cash Offer. This training focuses on understanding the customer and provides your team with the tools and skills to schedule an appointment.

Tuesday, July 2, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July 9, 11:00 a.m. – 11:30 a.m. EDT | Register

Thursday, July 11, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, July 1611:00 a.m. – 11:30 a.m. EDT | Register

Thursday, July 18, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July 23, 2:00 p.m. – 2:30 p.m. EDT | Register

Thursday, July 25, 11:00 a.m. – 11:30 a.m. EDT | Register

Showroom Process for Managers

Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important manager training will focus on leveraging Instant Cash Offer with your sales staff and accountability to make every sales conversation more transparent and customer-focused.

Friday, July 5, 11:00 a.m. – 11:30 a.m. EDT | Register

Friday, July 1211:00 a.m. – 11:30 a.m. EDT | Register

Friday, July 19, 11:00 a.m. – 11:30 a.m. EDT | Register

Friday, July 26, 11:00 a.m. – 11:30 a.m. EDT | Register

Showroom Process for Sales Staff

Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important training focuses on leveraging Instant Cash Offer credibility, making every sales conversation more transparent and customer-focused.

Monday, July 1, 11:00 a.m. – 11:30 a.m. EDT | Register

Monday, July 8, 11:00 a.m. – 11:30 a.m. EDT | Register

Monday, July 15, 11:00 a.m. – 11:30 a.m. EDT | Register

Monday, July 22, 11:00 a.m. – 11:30 a.m. EDT | Register

OEM Digital Retailing Best Practices

Learn how to capture more shoppers and own the appraisal process to increase market share across your competitors utilizing Instant Cash Offer OEM Appraisal Digital Retraining. This training will provide best practices  that benefit every side of digital retailing transaction.

Tuesday, July 2, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 9, 3:00 p.m. – 3:30 p.m. EDT | Register

Tuesday, July 16, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 23, 3:00 p.m. – 3:30 p.m. EDT | Register

Trade-In Advisor Best Practices

Learn how to boost your website engagements and consumer confidence with our Trade-In Advisor valuation tool. This training focuses on understanding how to utilize our valuation tool to help convert more opportunities.

Wednesday, July 3,  3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, July 10, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July 16, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July 23, 3:00 p.m. – 3:30 p.m. EDT | Register

How to Edit an Offer and Liquidate a Vehicle

This important training focuses on editing an existing offer with updated vehicle information and understanding how to use the vehicle liquidation process properly.

Tuesday, July 2, 2:00 p.m. – 2:30 p.m. EDT | Register

Wednesday, July 10, 11:00 a.m. – 11:30 a.m. EDT | Register

Wednesday, July 17, 2:00 p.m. – 2:30 p.m. EDT | Register

Wednesday, July 24, 11:00 a.m. – 11:30 a.m. EDT | Register

Service Drive

This important Service Drive training equips your staff with targeted strategies to pursue desired inventory via Instant Cash Offer, enhancing acquisition efficiency and customer satisfaction. It focuses on developing skills for effective lead management and appointment scheduling, directly supporting your inventory goals.

Tuesday, July 2, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 2, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, July 9, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 9, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, July 16, 1:00 p.m. – 1:30 p.m. EDT | Register

Wednesday, July 17, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 23, 10:00 a.m. – 10:30 a.m. EDT | Register

Tuesday, July 23, 1:00 p.m. – 1:30 p.m. EDT | Register

Dealer Admin Tool Navigation Overview

This training will focus on navigating the Instant Cash Offer Dealer Admin Tool and its functionalities to gain insights into daily use. 

Wednesday, July 3, 10:00 a.m. – 10:30 a.m. EDT | Register

Wednesday, July 10, 10:00 a.m. – 10:30 a.m. EDT | Register

Thursday, July 18, 9:30 a.m. – 10:00 a.m. EDT | Register

Wednesday, July 24, 10:00 a.m. – 10:30 a.m. EDT | Register

Complimentary Value Adds

Our successful suite of free value adds is loaded with essential tools that are very effective. This training focuses on understanding how to utilize our value adds to help generate more opportunities with Instant Cash Offer.

Wednesday, July 3, 10:30 a.m. – 11:00 a.m. EDT | Register

Wednesday, July 10, 3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, July 17, 3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, July 24, 10:30 a.m. – 11:00 a.m. EDT | Register

New Product Enhancements

Discover how to utilize our ten new product enhancements that will help increase more opportunities and convert more trade transactions with Instant Cash Offer. This training session gives an in-depth look at our new features with the latest technology.

Tuesday, July  2, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July 9, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July  16, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, July  23, 11:00 a.m. – 11:30 a.m. EDT | Register