Kelley Blue Book® Instant Cash Offer Optimization Webinars
Ten Best-In-Class Training Series Modules and Content
Lead and Objection Handling
Proper lead handling is essential to success with Instant Cash Offer. This training focuses on understanding the customer and provides your team with the tools and skills to schedule an appointment.
Tuesday, September 3, 11:00 a.m. – 11:30 a.m. EDT | Register
Monday, September 9, 2:00 p.m. – 2:30 p.m. EDT | Register
Thursday, September 12, 11:00 a.m. – 11:30 a.m. EDT | Register
Tuesday, September 17, 11:00 a.m. – 11:30 a.m. EDT | Register
Thursday, September 19, 11:00 a.m. – 11:30 a.m. EDT | Register
Monday, September 23, 2:00 p.m. – 2:30 p.m. EDT | Register
Monday, September 27, 2:00 p.m. – 2:30 p.m. EDT | Register
Showroom Process for Managers
Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important manager training will focus on leveraging Instant Cash Offer with your sales staff and accountability to make every sales conversation more transparent and customer-focused.
Friday, September 6, 11:00 a.m. – 11:30 a.m. EDT | Register
Friday, September 13, 11:00 a.m. – 11:30 a.m. EDT | Register
Friday, September 20, 11:00 a.m. – 11:30 a.m. EDT | Register
Friday, September 27, 11:00 a.m. – 11:30 a.m. EDT | Register
Showroom Process for Sales Staff
Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important training focuses on leveraging Instant Cash Offer credibility, making every sales conversation more transparent and customer-focused.
Monday, September 9, 11:00 a.m. – 11:30 a.m. EDT | Register
Monday, September 16, 12:00 p.m. – 12:30 p.m. EDT | Register
Monday, September 23, 11:00 a.m. – 11:30 a.m. EDT | Register
OEM Digital Retailing Best Practices
Learn how to capture more shoppers and own the appraisal process to increase market share across your competitors utilizing Instant Cash Offer OEM Appraisal Digital Retraining. This training will provide best practices that benefit every side of digital retailing transaction.
Tuesday, September 3, 9:30 a.m. – 10:00 a.m. EDT | Register
Tuesday, September 10, 2:00 p.m. – 2:30 p.m. EDT | Register
Tuesday, September 17, 1:00 p.m. – 1:30 p.m. EDT | Register
Tuesday, September 24, 10:00 a.m. – 10:30 a.m. EDT | Register
Trade-In Advisor Best Practices
Learn how to boost your website engagements and consumer confidence with our Trade-In Advisor valuation tool. This training focuses on understanding how to utilize our valuation tool to help convert more opportunities.
Wednesday, September 4, 3:00 p.m. – 3:30 p.m. EDT | Register
Tuesday, September 10, 3:00 p.m. – 3:30 p.m. EDT | Register
Tuesday, September 17, 3:00 p.m. – 3:30 p.m. EDT | Register
Tuesday, September 24, 3:00 p.m. – 3:30 p.m. EDT | Register
How to Edit an Offer and Liquidate a Vehicle
This important training focuses on editing an existing offer with updated vehicle information and understanding how to use the vehicle liquidation process properly.
Wednesday, September 4, 2:00 p.m. – 2:30 p.m. EDT | Register
Tuesday, September 10, 11:00 a.m. – 11:30 a.m. EDT | Register
Wednesday, September 18, 2:00 p.m. – 2:30 p.m. EDT | Register
Wednesday, September 25, 11:00 p.m. – 11:30 a.m. EDT | Register
Service Drive
This important Service Drive training equips your staff with targeted strategies to pursue desired inventory via Instant Cash Offer, enhancing acquisition efficiency and customer satisfaction. It focuses on developing skills for effective lead management and appointment scheduling, directly supporting your inventory goals.
Tuesday, September 3, 10:30 a.m. – 11:00 a.m. EDT | Register
Tuesday, September 3, 3:00 p.m. -3:30 p.m. EDT | Register
Monday, September 9, 2:00 p.m. – 2:30 p.m. EDT | Register
Tuesday, September 10, 1:00 p.m. – 1:30 p.m. EDT | Register
Tuesday, September 17, 10:00 a.m. – 10:30 a.m. EDT | Register
Wednesday, September 18, 3:00 p.m. – 3:30 p.m. EDT | Register
Tuesday, September 24, 9:30 a.m. – 10:00 a.m. EDT | Register
Tuesday, September 24, 3:00 p.m. – 3:30 p.m. EDT | Register
Dealer Admin Tool Navigation Overview
This training will focus on navigating the Instant Cash Offer Dealer Admin Tool and its functionalities to gain insights into daily use.
Tuesday, September 3, 2:00 p.m. – 2:30 p.m. EDT | Register
Tuesday, September 10, 9:30 a.m. – 10:00 a.m. EDT | Register
Thursday, September 19, 9:30 a.m. – 10:00 a.m. EDT | Register
Wednesday, September 25, 1:30 p.m. – 2:00 p.m. EDT | Register
Complimentary Value Adds
Our successful suite of free value adds is loaded with essential tools that are very effective. This training focuses on understanding how to utilize our value adds to help generate more opportunities with Instant Cash Offer.
Tuesday, September 3, 1:00 p.m. – 1:30 p.m. EDT | Register
Tuesday, September 10, 1:00 p.m. – 1:30 p.m. EDT | Register
Wednesday, September 18, 3:00 p.m. – 3:30 p.m. EDT | Register
Wednesday, September 25, 3:00 p.m. – 3:30 p.m. EDT | Register
New Product Enhancements
Discover how to utilize our ten new product enhancements that will help increase more opportunities and convert more trade transactions with Instant Cash Offer. This training session gives an in-depth look at our new features with the latest technology.
Tuesday, September 3, 11:00 a.m. – 11:30 a.m. EDT | Register
Tuesday, September 10, 11:00 a.m. – 11:30 a.m. EDT | Register
Tuesday, September 24, 11:00 a.m. – 11:30 a.m. EDT | Register
Tuesday, October 1, 11:00 a.m. – 11:30 a.m. EDT | Register