Kelley Blue Book® Instant Cash Offer Optimization Webinars

Ten Best-In-Class Training Series Modules and Content

Lead and Objection Handling

Proper lead handling is essential to success with Instant Cash Offer. This training focuses on understanding the customer and provides your team with the tools and skills to schedule an appointment.

Tuesday, September 17, 11:00 a.m. – 11:30 a.m. EDT | Register

Thursday, September 19, 11:00 a.m. – 11:30 a.m. EDT | Register

Monday, September 23, 2:00 p.m. – 2:30 p.m. EDT | Register

Monday, September 27, 2:00 p.m. – 2:30 p.m. EDT | Register

Wednesday, October 2, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, October 8, 11:00 a.m. – 11:30 a.m. EDT | Register

Thursday, October 10, 2:00 p.m. – 2:30 p.m. EDT | Register

Showroom Process for Managers

Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important manager training will focus on leveraging Instant Cash Offer with your sales staff and accountability to make every sales conversation more transparent and customer-focused.

Friday, September 13, 11:00 a.m. – 11:30 a.m. EDT | Register

Friday, September 20, 11:00 a.m. – 11:30 a.m. EDT | Register

Friday, September 27, 11:00 a.m. – 11:30 a.m. EDT | Register

Friday, October 4, 11:00 a.m. – 11:30 a.m. EDT | Register

Showroom Process for Sales Staff

Integrating Instant Cash Offer into the showroom process significantly enhances transparency and builds trust during trade-in evaluations. This important training focuses on leveraging Instant Cash Offer credibility, making every sales conversation more transparent and customer-focused.

Monday, September 9, 11:00 a.m. – 11:30 a.m. EDT | Register

Monday, September 16, 12:00 p.m. – 12:30 p.m. EDT | Register

Monday, September 23, 11:00 a.m. – 11:30 a.m. EDT | Register

OEM Digital Retailing Best Practices

Learn how to capture more shoppers and own the appraisal process to increase market share across your competitors utilizing Instant Cash Offer OEM Appraisal Digital Retraining. This training will provide best practices  that benefit every side of digital retailing transaction.

Tuesday, September 10, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, September 17, 1:00 p.m. – 1:30 p.m. EDT | Register

Tuesday, September 24, 10:00 a.m. – 10:30 a.m. EDT | Register

Trade-In Advisor Best Practices

Learn how to boost your website engagements and consumer confidence with our Trade-In Advisor valuation tool. This training focuses on understanding how to utilize our valuation tool to help convert more opportunities.

Tuesday, September 10, 3:00 p.m. – 3:30 p.m. EDT | Register

Tuesday, September 17, 3:00 p.m. – 3:30 p.m. EDT | Register

Tuesday, September 24, 3:00 p.m. – 3:30 p.m. EDT | Register

How to Edit an Offer and Liquidate a Vehicle

This important training focuses on editing an existing offer with updated vehicle information and understanding how to use the vehicle liquidation process properly.

Wednesday, September 18, 2:00 p.m. – 2:30 p.m. EDT | Register

Wednesday, September 25, 11:00 a.m. – 11:30 a.m. EDT | Register

Thursday, October 3, 2:00 p.m. – 2:30 p.m. EDT | Register

Wednesday, October 9, 2:00 p.m. – 2:30 p.m. EDT | Register

Service Drive

This important Service Drive training equips your staff with targeted strategies to pursue desired inventory via Instant Cash Offer, enhancing acquisition efficiency and customer satisfaction. It focuses on developing skills for effective lead management and appointment scheduling, directly supporting your inventory goals.

Monday, September 9, 2:00 p.m. – 2:30 p.m. EDT | Register

Tuesday, September 10, 1:00 p.m. – 1:30 p.m. EDT | Register

Tuesday, September 17, 10:00 a.m. – 10:30 a.m. EDT | Register

Wednesday, September 18, 3:00 p.m. – 3:30 p.m. EDT | Register

Tuesday, September 24, 9:30 a.m. – 10:00 a.m. EDT | Register

Tuesday, September 24, 3:00 p.m. – 3:30 p.m. EDT | Register

Dealer Admin Tool Navigation Overview

This training will focus on navigating the Instant Cash Offer Dealer Admin Tool and its functionalities to gain insights into daily use. 

Tuesday, September 10, 9:30 a.m. – 10:00 a.m. EDT | Register

Thursday, September 19, 9:30 a.m. – 10:00 a.m. EDT | Register

Wednesday, September 25, 1:30 p.m. – 2:00 p.m. EDT | Register

Complimentary Value Adds

Our successful suite of free value adds is loaded with essential tools that are very effective. This training focuses on understanding how to utilize our value adds to help generate more opportunities with Instant Cash Offer.

Wednesday, September 18, 3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, September 25, 3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, October 2, 3:00 p.m. – 3:30 p.m. EDT | Register

Wednesday, October 9, 3:00 p.m. – 3:30 p.m. EDT | Register

New Product Enhancements

Discover how to utilize our ten new product enhancements that will help increase more opportunities and convert more trade transactions with Instant Cash Offer. This training session gives an in-depth look at our new features with the latest technology.

Tuesday, September 10, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, September 24, 11:00 a.m. – 11:30 a.m. EDT | Register

Tuesday, October 1, 11:00 a.m. – 11:30 a.m. EDT | Register